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Onboarding Guide

Sign Up & Secure Your Account

To get started:

  • Visit the sign-up page, enter your name, email, and create a secure password.

  • Agree to the terms, submit the form, and confirm your email via the link sent to your inbox.

We also require Two-Factor Authentication (2FA) to protect your account.

How to Set Up 2FA:

Verification and Eligibility

To access investment opportunities, you must complete identity and eligibility verification. This ensures compliance with regulations and helps protect all participants on the platform.

We partner with Parallel Markets, a trusted third-party provider, to handle identity (KYC), business (KYB), and accreditation verification. Their platform offers a secure and streamlined process that you can complete directly within our onboarding flow.

Depending on your investor profile, Verification and Eligibility may include one or more of the following:

  • KYC (Know Your Customer): Required for all individual investors.

  • KYB (Know Your Business): If you're investing through a legal entity (such as a company or trust)

  • Accreditation Verification: Required in certain jurisdictions or for specific offerings. Investor Class Eligibility are platform-specific. For more information, Click Here.

Documentation and Requirements

For KYC (Individuals):

  • Government-issued ID (e.g., passport, ID , driver's license)

  • Proof of address (e.g., utility bill, bank statement)

  • Selfie or live facial check to confirm your identity matches the ID

For KYB (Businesses):

  • Certificate of Formation/Incorporation and Articles of Association (or equivalent)

  • List of beneficial owners (typically ≥25% ownership), each accompanied by completed KYC verification

  • Bank statement or proof of address for the entity (usually dated within the past 3 months)

For Accreditation (1 of the following):

  • Recent tax documents such as a 1040 tax return, W-2, 1099, or K-1.

  • Proof of assets (e.g., bank or brokerage statements, real estate appraisal) and liabilities (e.g., a recent credit report). Documents must be dated within the last 90 days.

  • CRD number if you hold a qualifying SEC-recognized license (e.g., Series 7, 65, or 82).

Note: Additional requirements may apply for entities or individuals subject to enhanced due diligence.

Post-Application

Once you've submitted your verification:

  • Most users are verified within minutes, but manual reviews may take 1–2 business days.

  • You’ll receive real-time updates via in-app notifications and email.

  • If any documents are missing or unclear, you’ll be prompted to resubmit or provide additional information.

To avoid delays, please respond promptly to any follow-up requests.

FAQs:

Why do I need to complete KYC/KYB, or accreditation?

KYC, KYB, or accreditation is needed to comply with legal regulations, verify your identity or business, and confirm you're eligible to invest in private offerings. This ensures security, compliance, and access to investment opportunities. For more Information, refer to the Onboarding Guide below.

How long does the process take, and is my information secure?

The verification process typically takes just a few minutes but may take up to 1-2 business days if manual review is needed. Parallel Markets uses bank-level encryption, does not sell your data, and only shares it with your consent.

How often do I need to resubmit?

We monitor your KYC, KYB, and Accreditation expiry/confirmation dates and notify you in-app and by email when renewal is needed. Please complete the required steps by the indicated deadlines to maintain uninterrupted access.

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Who processes my KYC/KYB/Accreditation?

This process is handled by Parallel Markets, a licensed, regulated identity verification provider.

Can I skip verification and invest later?

You can browse the platform, but to participate in any investment opportunities, verification must be completed and approved.

Can I skip verification and invest later?

You can browse the platform, but to participate in any investment opportunities, verification must be completed and approved. To see more on elibility of investment, Click Here

For more Information specific to Account and Security, Click Here.

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